Privacy Policy

Persona Agentic AI, LLC

Effective date: 1.1.2026.

Persona Agentic AI, LLC (“Persona,” “we,” “us, ”or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard information when you access or use our websites, software, AI agents, applications, and related services (collectively, the “Services”). By using the Services, you consent to the practices described in this Privacy Policy.

1. Information we collect

We may collect the following categories of information:
a. Information You Provide
Name, company name, email address, phone number
Account registration and onboarding details   
Communications with us (emails, support requests, forms)
b. Usage and Technical Information        
IP address, device type, browser type      
Log data, timestamps, and interaction metadata
Usage data related to calls, messages, or agent interactions
c. Content and Inputs
Prompts, instructions, or data you submit to AI agents·        
Call metadata, transcripts, or summaries (where enabled)

We do not intentionally collect sensitive personal data unless expressly provided by you for a specific use case.

2. How We Use Information

We use information to:
Provide, operate, and improve the Services
Configure and manage AI agents and integrations
Communicate with you regarding accounts, updates, or support
Monitor usage, security, and performance
Comply with legal obligations and enforce our agreements AI-generated outputs are created based on user-provided inputs and system logic.

3. Sharing of Information

We may share information with:
Service providers and vendors (e.g.,hosting, communications, automation platforms)     
Integration partners at your direction or as required to deliver Services 
Legal or regulatory authorities if required by law

We do not sell personal information

4. Third-Party Services

Our Services may integrate with third-party platforms(e.g., email, telephony, automation, CRM tools).
Use of third-party services is governed by their respective privacy policies. Persona is not responsible for third-party data practices.

5. Data Retention

We retain information only as long as reasonably necessary to:
Provide the Services
Fulfill contractual obligations
Comply with legal requirements
You may request deletion of your account data, subject to legal and operational limitations.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information. However, no system can be guaranteed 100% secure, and we cannot warrant absolute security.

7. Your Choices

You may:
Update or correct certain account information
Request access to or deletion of your data
Opt out of non-essential communications
Requests can be made by contacting us at the email address below.

8. Children’s Privacy

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or ourdata practices, contact:
Persona Agentic AI, LLC
Email: support@personaagenticai.com
Address: 940 Meadowsweet dr. #1002, Corte Madera, ca 94925